Skip to main content

Frequently Asked Questions

Answers to some of the most common questions are outlined below. For any other enquiries, please contact us.

How does the Berry Street online gift catalogue work?

  1. Select the type of gift you would like to give
  2. Select whether you would like to purchase the gift from yourself, or on behalf of your someone else
  3. Berry Street staff will use your funds to purchase a gift for a vulnerable child. 

Personalised gifts of comfort for these children and young people are so important in terms of making them feel special and loved.
 

How can I purchase a gift on behalf of my friends or family?

You can choose to purchase a gift on behalf of your friends or family and send them a card. 

Simply select whether you would like to send a personalised e-card or a personalised card that you can print at home. You can even select which image you would like for your card. 

Can you tell me what the children and young people want so I can donate a physical gift I have bought myself?

It’s really important for young children, as well as teenagers, to receive something that matches their requirements. This helps to show children who have been through abuse and neglect that they are special and valuable. Your purchase of an online gift allows our staff or a foster carer to purchase that special gift and deliver it on your behalf.

How will my donation be used?

Funds raised will be used by our staff or carers to purchase personalised gifts to best meet the needs of children and young people in our care who have suffered from violence and abuse.

The gifts in our catalogue are examples of typical items needed by children and young people entering foster care. The funds raised will be used by staff and carers to purchase personalised gifts for children in care. Additional funds raised will be used to assist other Berry programs with the greatest needs, to support children and young people who have suffered from violence, neglect and abuse.

How do the children receive the gifts?

Berry Street case workers work closely with foster carers and families to ensure gifts match the needs of each child in their time of need.