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Frequently Asked Questions

Answers to some of the most common questions are outlined below. For any other enquiries, please contact us.

Will I receive a tax deductible receipt for my donation?

Yes all donations of $2 or more are tax deductible and a receipt will be emailed to you upon completion of your transaction. 

How can I purchase a gift on behalf of a family member or loved one?

If you’re purchasing a gift on behalf of a family member or loved one, you can send them a personalised email or a gift card that you can print at home. You can also choose which image you would like on the card.

How will my gift impact children and young people?

Every Christmas, we bring hope to the children and young people in our care and programs. When you buy a gift through our gift catalogue, you are helping grant a Christmas wish for a child who can’t live safely at home.

The gifts in the catalogue are popular items and experiences that children in our care wish for at Christmas. Your donation allows us to buy exactly the right gift that will best meet their wishes and needs.

Find out more about our work


Can I donate physical items instead of buying a gift online?

Although we understand the generosity and intention of many of our supporters in offering physical items, we don’t accept physical gifts. We want to make sure that every child in our care receives exactly what they wish for. Purchasing gifts online means our staff, foster carers and kinship carers can buy gifts for children that match their specific needs and wishes, for example the right item, colour and size.

Unfortunately, we're unable to take second hand goods because we don't have the resources for the required safety checks, cleaning and storage.

What does Berry Street do?

Berry Street is one of Australia’s largest independent child and family services organisations, protecting children for over 140 years.

In the last financial year, we supported over 40,000 vulnerable children and families who have suffered from abuse, neglect and violence. We believe that children, young people and families should be safe, thriving and hopeful.

Find out more about our work